Demo Content - Failed to import Media « bring the pixel support forum

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Demo Content - Failed to import Media

(12 posts) (4 voices)

Started 1 year ago by lamininsolutions
Latest reply from luke_btp

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lamininsolutions
Member

Upon importing the demo content into a brand new flare child theme wordpress site, the media failed to import. How can I fix this?

Posted 1 year ago #
admin_btp
Key Master

Hi,

make sure you've got enough memory for the import process

regards,
Michael

Posted 1 year ago #
lamininsolutions
Member

The max import size is 128Mb and the .xml in demo content is only 988KB, so not sure where I need to check for 'enough memory'.

Posted 1 year ago #
admin_btp
Key Master

It's not about the file size, it's about memory size. Every process needs some memory, and "big" processes need more memory. The import process is a big one (comparing to he other tasks), because it needs to download all attachments, perform many database queries, etc

regards,
Michael

Posted 1 year ago #
lamininsolutions
Member

Is it a problem that the images of the demo content didn't import? I am obviously recreating all the pages, posts, images, etc. Just wondering if there will be a problem with shortcodes, etc. if the demo content images didn't import.

Posted 1 year ago #
admin_btp
Key Master

Of course without attachments you'll get some "blank" areas, but the whole structure should be fine. All attachments are available in the database, just not on the disk

regards,
Michael

Posted 1 year ago #
kelvincuts
Member

My importation also failed to import the media files. Now the images are blanks but the text is there.

How do I get the images from the database one by one? Any tips?

My importation maximum limit is 64MB, I think that's why the importation did not get all the files like I expected.

Posted 5 months ago #
luke_btp
Key Master

Hi,

This can be caused by many reasons:
1) Did you check the option "Download and import file attachments" during the import?
2) Do you have right permissions to your "wp-content/uploads" folder?
3) Did you get any error messages during the import?

regards,
Luke

Posted 5 months ago #
kelvincuts
Member

Well, to answer to your questions;
1) Yes I checked the "Download and import file attachments"
2) Yes I do
3) No, it said "successfully" imported the files

I have tried to import severally but the media files are so distorted that you can't even see the contents of those media files. Their quality has grossly been scaled down.

Let me know how this can be corrected.

Posted 5 months ago #
luke_btp
Key Master

Hi,

I've just imported for you the demo content on your page (as you've asked me via mail).

regards,
Luke

Posted 5 months ago #
kelvincuts
Member

Thanks Luke. I'm glad that you uploaded the demo content however, the media files are still distorted and appear to be blank. How do I correct this problem? Thanks again.

Posted 5 months ago #
luke_btp
Key Master

Hi,

I've sent you mail with answer.

regards,
Luke

Posted 5 months ago #

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